Sales & CX

AI Sales and CX: Voice AI, AI SDR, Chatbots

Cut SDR cost-per-meeting in half. Without losing reply rates. Without firing anyone.

AI Sales and CX: Voice AI, AI SDR, Chatbots

Modern AI-augmented sales and customer experience

SDR economics shifted hard in the last two years. Cost-per-meeting has climbed while reply rates dropped because every prospect's inbox is now drowning in templated outbound. Voice AI, AI SDR stacks (Clay-style data plus AI personalization plus multi-channel sequencing), and customer support chatbots are the default playbook for growth-stage GTM teams in 2026. The work is in selecting the right stack for your motion, integrating it with your CRM, and ensuring the output reads as a real person, not the AI-slop most vendors ship by default. First 200 outbound messages are reviewed personally before any campaign goes to autopilot.

When to engage us

  • You are a B2B SaaS company with sales-led GTM and SDR cost-per-meeting that is climbing.
  • You have tried one AI SDR tool, got mediocre reply rates, and are not sure if it is the tool or the implementation.
  • You run a customer support team with high volume, repetitive Tier 1 tickets, and want intelligent triage plus deflection without breaking the experience.
  • You are evaluating voice AI for outbound or inbound calls and want a vendor-neutral architecture call before signing.
  • Your sales motion is high-ticket (>$25K ACV) and you need AI that helps reps close more rather than replacing reps entirely.

What you get

Two engagement models depending on the maturity of your stack:

Setup project ($20,000 to $80,000, 4 to 8 weeks):

  • Stack architecture (Clay, Apollo, Smartlead, Outreach, Voice AI vendors, CRM integration).
  • AI personalization layer: real research from public signals (LinkedIn, company news, fundraising, hiring posts), filtered, summarized, mapped to your value prop. NOT generic templated personalization.
  • Sequence design across email plus LinkedIn plus voice AI plus optional SMS.
  • CRM integration: HubSpot, Salesforce, or Attio.
  • Quality controls: human-in-the-loop approval queue for the first 200 messages.
  • Live launch with first 500 outbound contacts and a 2-week tuning period.

Ongoing retainer ($3,000 to $8,000 per month):

  • Stack maintenance, vendor switches when better tools emerge.
  • Reply tuning: weekly review of reply rates, A/B test of message variants.
  • Voice AI script tuning if applicable.
  • Quarterly stack audit (new vendors, deprecated tools, opportunity to consolidate).
  • 4 hours per month of strategic time on cadence and ICP refinement.

Reply-rate guarantee

If reply rate doesn't hit 3% within 60 days of launch, the retainer is free until it does. Conditions: you provide the verified target list, approve the personalization criteria, and respond to weekly tuning windows.

Pricing details

  • Setup, light (one channel, basic CRM integration, single ICP): $20,000 to $35,000.
  • Setup, standard (multi-channel, full CRM, 2 to 3 ICPs): $35,000 to $60,000.
  • Setup, complex (voice AI plus multi-channel plus advanced CRM logic): $60,000 to $80,000.
  • Retainer: $3,000 to $8,000 per month based on volume and channels managed.

INR pricing on request for India-based clients.

Selected work

Selected outbound and CX automations:

Frequently Asked Questions

My last AI SDR tool was a disaster. What's different here?+
The disaster pattern is almost always: vendor sells 'AI personalization' but ships templated [FirstName] saw your post about [Industry] swap-ins. We design real personalization from public research signals (an actual sentence from their last LinkedIn post or a recent product launch), with human-quality writing that matches your brand voice. Well-designed AI SDR setups reach materially higher reply rates than the templated outbound that most inboxes now filter out.
How much can I expect to save versus a human SDR team?+
A mid-market B2B with four SDRs carries a large annual cost once you load in base salary, benefits, management, and tooling. Equivalent AI SDR stack with one human supervisor costs $80,000 to $120,000 per year all-in. Savings are real, but the bigger win is consistency and scale.
Will the prospects know it is AI?+
Designed correctly, no. Designed wrong (a common pattern), yes and reply rates suffer accordingly. The single biggest tell of bad AI outbound is generic 'we noticed you work in [vertical]' openings. Good AI outbound reads like a sharp, busy human wrote it.
What about voice AI? Is it ready for outbound calls?+
Voice AI for outbound cold calling is borderline; reply rates and brand risk are real concerns. Voice AI for inbound (qualifying inbound leads, scheduling demos, handling Tier 1 support) is production-ready in 2026. We typically recommend starting voice AI on inbound and adding outbound only if the metrics and brand fit justify it.
Can I bring my own tools? I am already paying for Clay and Outreach.+
Yes. We are vendor-neutral. If your existing stack works, we tune it. If pieces are weak, we swap selectively. We do not push a single vendor relationship.
AI SDR
Voice AI
Chatbots
B2B SaaS

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